Business Continuity
An organization is dependent upon resources, personnel and tasks to maintain it’s healthy and profitability status. A company’s effectiveness could be damaged if its tangible resources, intellectual property, employees, facilities, systems, applications, communication links and equipment are not accessible. The duration of unavailability of these resources is directly related to the recovery of an organization or non-recoverability which means not coming back to business at all.
It is important to clarify Business Continuity and Disaster Recovery since they are used interchangeably. Business Continuity focuses on providing methods and procedures for longer term outages and disasters while Disaster Recovery deals with the minimizing the impact of a disaster and ensure that its operation will resume to its normal course on a timely manner.
Business Continuity was introduced in the mid-1950s and evolved rapidly as a critical function in today’s demanding business world. Infoskill believes that Business Continuity can be explained with five R’s: Risk Management, Response, Relief, Recovery and Restoration.
On the other side, Disaster Recovery is a cyclic process that feeds to itself with five well-defined phases: Business Impact Analysis, Plan Development, Testing and Exercises, signoff and education and awareness.
As with any typical project, Infoskill first establishes the goals of the Business Continuity initiative which is extremely critical to this process so that everyone knows the ultimate objectives. The goals will serve as a guide to the development of actual plans itself. Infoskill will ensure that four key considerations must be captured and communicated: responsibility (responsibilities are documented and published for each individual involved), authority (clear-cut authority of who is in charge at the time of a disaster), priorities (determine what is critical vs. nice to have), and implementation and testing (the process of how the methodology and processes put in place will be tested and how often it will be tested).
Rogers, Canada Life, and Commcorp are among the Canadian organizations that Infoskill has worked with closely to develop Disaster Recovery plans. As an example, Infoskill built the Disaster Recovery plans for the business applications migrated to Canada for Cantel
from ground zero.
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