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At Infoskill, we consider Enterprise Management as a discipline which consists of four well-defined solutions: (1) Operations Management, (2) Service Management, (3) IT Resource Management, and (4) Database Management. Among these,
IT Resource Management is extremely important to manage the life-cycle of IT resources; and Database Management focuses on managing the corporate data in an efficient and effective manner.
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Service Management assists in determining the true cost of providing information technology services, allocate these costs to the business units based on usage, and optimizes the use of assets.
In summary, service management manages the information assets in an efficient and effective way through industry recognized standards emphasizing consolidated service support and delivery.
Operations Management ensures that information technology resources are available to accommodate business requirements based on business priorities. This extremely important technology solution entails monitoring and managing the health and availability of various services of your technology infrastructure.
Choosing the right technology is only the first step; the next most important
task is establishing a comprehensive system management solution that will help
minimizing your costs by reducing downtime due to system failures while
increasing the productivity of IT teams and especially users. Many system
management tools facilitate central management all of your hardware, automates inventory-taking, monitoring and alerting, making system health information available for a proactive management solution.
Infoskill works with many well known system management products from Microsoft (Microsoft Operation Manager), IBM (IBM Director), Computer Associates (Unicenter), HP (OpenView), GFI (Network Monitor), AdventNet (OpManager) and many others. Our enterprise management service includes hardware, software and network appliance evaluation, selection, implementation, monitoring and proactive resolutions for potential problems so that you can use your energy and resources to focus on your core business while we focus on the security issues for your organization.
Infoskill implemented proactive monitoring solutions for our clients including enterprise class architecture with network monitoring service and separate management interface that eliminate agent requirement.
Our services cover Website content checking, monitoring of mail server, web server, FTP server, DNS server, database servers (SQL/ORACLE/ODBC), built-in computer functions for CPU usage, directory size, disk drive, disk space, file existence, file size, and many others including alert notification via email, pager or SMS, proactive problem resolution through automated actions, and especially monitoring multiple platforms both locally and remotely with comprehensive reporting processes.
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